Fix streaming issues fast.
Buffering, channels not loading, login loops, black screen, freezing — use the assistant below to diagnose your device and get working again.
Works on Firestick, Android, iPhone/iPad, Apple TV, Smart TVs
Step-by-step fixes (no jargon)
Quick buttons for the most common problems
Interactive troubleshooting assistant
Describe what’s happening and follow the steps. If something doesn’t match your screen, say so — we’ll adjust.
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Tip
If you’re stuck in a spinning loop, start with: Force Stop → Clear Cache → Reopen.
Good to know
Most “channels not working” issues are device/app-related (cache, player, ISP blocks, VPN, time sync).
Common fixes
Fast answers for the most common problems.
It’s just spinning / stuck loading
- Force stop the app.
- Clear cache (not data first), reopen and test.
- If still stuck: clear data / reset app login, then sign in again.
- Restart the device (power off fully, unplug 30 seconds, back on).
- Check for app + device OS updates.
Some channels work, others don’t
- Switch player (built-in ↔ external, if your app supports it).
- Toggle VPN (try ON, then OFF). Some ISPs block specific streams.
- Change DNS (Google: 8.8.8.8 / 8.8.4.4 or Cloudflare: 1.1.1.1).
- Test on mobile hotspot to rule out your home ISP.
Invalid details / login not working
- Check for spaces (especially at the end).
- Make sure the format matches the app type (username/password vs URL format).
- Clear app data and re-enter carefully.
- Confirm your device date/time is set to automatic.
Buffering / freezing
- Restart router + device (unplug router 30 seconds).
- Test speed on the device (not just your phone).
- Try Ethernet (or move closer to router / 5GHz Wi-Fi).
- Use VPN if your ISP throttles streaming.
- Lower stream quality if available.